Digital services that keep UDSM connected
Access University systems, request ICT support, find practical user guides and learn about the services that support teaching, learning, research and administration.
Common systems
University systems and platforms
Direct access to frequently used UDSM digital services.
UDSM Access Portal
A single gateway to University systems and services.
Open Access Portal →ARIS 3
Academic records, registration, results and related student services.
Open ARIS 3 →UDSM Mail
University email for staff communication and official correspondence.
Open Staff Mail →Learning Management System
Access online courses, teaching resources and learning activities.
Open LMS →E-Office
Electronic document, correspondence and workflow management.
Open E-Office →ICT Helpdesk
Report a technical problem and follow the progress of your request.
Open Helpdesk →Need technical assistance?
Use the ICT Helpdesk for faster support
Report email, internet, VPN, printing, computer, ARIS, LMS, E-Office and other ICT problems through the Helpdesk so that the request can be assigned and tracked.
What we do
Directorate service areas
DICT delivers and governs the digital infrastructure, applications, security and user support required across the University.
Infrastructure and Maintenance
- Campus networks and internet
- Servers, storage and backups
- Data-centre and equipment maintenance
- Systems administration
Innovation and Applications
- Business analysis and process improvement
- Software development and integration
- Websites and digital platforms
- Data management and analytics
ICT Security and Compliance
- Cybersecurity and risk management
- ICT governance and standards
- Quality assurance and compliance
- Continuity and disaster recovery
Service Management
- Helpdesk and user support
- Support to University units
- ICT training and digital skills
- Hardware and contract management
Self-service support
Popular how-to guides
Clear instructions for common ICT tasks. Create each guide as a separate Drupal page.
Sign in to Microsoft 365
Set up authentication and access Microsoft Teams and Office services.
View guide →Governance
ICT policies and guidelines
Access the policies and guidelines governing responsible technology use, information security, systems management and digital services at UDSM.
View policies and guidelinesContact the Directorate